Sutera Harbour Marina Jetty - Sapi, Manukan, Mamutik Island Ferry

• Eating and drinking inside the vehicle is strictly prohibited
• In case of schedule changes or cancellation due to traffic, weather or other force majeure, the operator has the right to alter routes, timetables, itineraries and accommodation reserved should conditions beyond our control render it necessary
• **Please note:** Please keep your physical boat ticket at all times as island management will check the ticket upon arrival and return back to jetty
• **Please note:** Please opt to choose the earliest departure time if you plan to visit 3 islands
• Kindly book your travel boat ticketing date correctly
• If the Ticketing or Voucher(s) date is not same with the Travel Booking Date on jetty arrival, your boat ticket(s) will be not be entertain, refund, cancel and change date. Customer(s) have to purchase the Boat Ticketing again on the counter by Cash
• Boat Tickets or Vouchers is by according to the Travel Booking Date to use/redeem
• Any damage or loss on the rental Mask & Snorkel, a penalty of MYR150 per set
• Any damage or loss on the rental Fins, a penalty of MYR150 per pair
• Any damage or loss on the rental Towel, a penalty of MYR30 per pair
• Please DO NOT throw away your Boat Ticket. Every Island Management needs to check upon arrival and returning back to Sutera Harbour Marina Jetty
• Boat Ticket LOST will be bare by own Customer cost

How to get there

• By car: Route A: If you are NOT staying at Sutera Harbour Resort. Take a Taxi / GRAB Car to Sutera Harbour Marina Jetty. At the map provided, you will notice there is a “Drop Point Gate”. There is no signboard but take a walk to the Sutera Harbour Marina Jetty and you will notice our Boat Ticket Person In-charge is waiting there. At the map provided, if you are driving a vehicle, you may park your car at the Car Park area. Then take a walk to the Sutera Harbour Marina Jetty and you will notice our Boat ticket person in-charge is waiting there.

• Nearby landmarks: Route B: If you are staying at Sutera Harbour Resort. From your room, take a walk straight to the Sutera Harbour Marina Jetty and you will notice our Boat Ticketing Person In-charge is waiting there!

• [Please Take Notice:] Late comers of more than 10 minutes, no-shows or failure to contact will not be used as an excuse to request modification / cancellation or full refund.