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Activity FAQ

Q: How many pieces of luggage can I bring in my selected vehicle?8 A: The number of luggage pieces you can bring depends on the vehicle you select and the size of each piece with the maximum size being 24 inches. If you have more luggage than what is allowed, you have the option to cancel and rebook your vehicle up to 24 hours before your travel date, subject to our cancellation policy. If you exceed the allowed amount of luggage without rebooking, a surcharge will apply.

Q: How can I tell if my location is within the service area? A: You can check your location by the district details, check whether it is exclusive service area on your selected package details (Quick check here. If you select a pick-up or drop-off location that is outside the designated service area, the operator will require payment in cash directly for any additional charges. Please check the package details or voucher carefully to ensure your location is within the service area.

Why Choose Klook for Your Transfers and Car Services? Our transfer and car service operators prioritize driver training to ensure top-notch security. Every driver is highly experienced and trained to meet professional driving standards, offering you a safe and reliable journey. Travel in comfort with vehicles that are kept in excellent condition. Our merchants track your flight status for pick-up service. No surprises! Even during high seasons or peak times, our fixed-cost policy guarantees no surge pricing by book this service in advance!