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LuggAgent Luggage Check-in Service: Okinawa Naha Airport (OKA) to Hotel in Okinawa City (with discount for more than 2 pieces) | Japan

Transportation Rentals
Digital
  • The price is transparent, you don't have to worry about the luggage storage space, and you can travel easily without any burden.
  • Provide point-to-point intimate luggage consignment service
  • After the booking is completed, the online customer service team will proactively contact you to assist with luggage check-in.
  • Enjoy convenient, safe, punctual and professional services

Options

【Airport to hotel】Okinawa Naha Airport OKA - City Hotel Luggage Check-in Service (One-way)

【Hotel to Airport】City Hotel - Okinawa Naha Airport OKA Luggage Transport Service (One-way)

【Hotel to hotel】Luggage transport service for downtown hotels (one way)

【Airport to hotel】Okinawa Naha Airport OKA - City Hotel Luggage Check-in Service (One-way)

Additional Info

  • If the luggage exceeds the reserved quantity, an additional fee (pieces) will be charged on site. You can only collect the luggage at the destination after payment is completed. Please note.

  • Delivery areas include: Okinawa City / Naha / Ginowan / Urasoe / Chatan Town / Tomigusuku / Itoman

From￥362.19Per Set
Available from 26th Jul 2025

The content of this product is provided by machine translation and may not reflect the actual information, please take this into consideration before booking.

- Service Introduction -

  • Service Hours:
    - Airport - Hotel: Delivery between 09:00 - 15:00; Delivery before 21:00
    - Hotel - Airport: Send before 11:00; Pick up between 15:00 - 21:00
    - Hotel - Hotel: Send before 11:00; Delivery before 21:00
  • Meeting place:
    Airport: Pick up your luggage from the baggage agent at the meeting point at the designated time Hotel: Your luggage will be stored at the hotel counter before 9 PM on the same day
  • Service Content:
    Shipping:
    Hotel: Please deposit your luggage at the hotel counter before 11:00. After depositing, take a photo and send it to the luggage agent (guests cannot choose the time to deposit)
    Airport: 9:00-15:00 (Guests can choose a 30-minute time to hand over their luggage to the driver)
    Ex: 9:00-9:30, 9:15-9:45

    service:
    Hotel: Delivery to the counter before 21:00 (Guests cannot choose the time)
    Airport: 15:00-21:00 (Guests can choose a 30-minute delivery time)
    Ex: 15:00-15:30, 15:15-15:45
  • ! ! This service does not include Airbnb and is only applicable to hotels with counters! !





- Important Information -

  • Please inform the following information in the remarks when booking:
    ① Number and size of luggage ② Time and location of desired delivery and pickup ③ Name of the person making the reservation ④ Local contact information in Japan such as mobile phone, email, messaging software, etc.
  • The fee is calculated based on the number of pieces of luggage. If the luggage exceeds the reserved number, an additional fee (piece) will be charged on site. You can only collect your luggage at the destination after payment is completed. Please note.
  • Each piece of luggage must be within a total length, width and height of 180 cm and weigh no more than 32 kg.
  • Your luggage can be a handbag, suitcase, carton, backpack, ski bag or stroller. If the luggage does not comply with any legal regulations, it will be rejected even if the booking is successful. You must bear all losses and any legal liabilities.
  • If the delivery address is a hotel, the luggage will be handed over at the counter.
  • Please be sure to indicate the hotel as the delivery address in the order note so that your luggage can be delivered smoothly.
  • After ordering, you will receive a letter with the handover instructions and content. All details will be based on the content of the letter. If you do not receive the letter, please contact [email protected] directly.



- Timeout Processing -

  • In any case where the customer can be contacted and has not shown up for more than 30 minutes after the agreed time, an overtime fee of 5 USD/15 minutes will be charged to the customer according to the price on the luggage agent's official website.
  • If the driver arrives at the hotel but is unable to receive the luggage and is unable to contact the customer through the front desk or messaging app, LuggAgent reserves the right to cancel the order without refunding.
  • Airport delivery
    1. Flight not delayed: 30 minutes free waiting policy. If the waiting time exceeds 30 minutes and the guest cannot be contacted and the luggage cannot be collected, LuggAgent reserves the right to cancel the order without refunding.
    2. Handover delay caused by flight delay: - Within one hour, we will automatically extend the handover time according to the actual flight delay time.
    - If the delay exceeds one hour, we reserve the right to cancel the order and refund half of the fee.
    - If we choose to continue waiting for more than one hour, we will not charge the customer for the waiting fee.
    * Taking into account factors such as flight delays, border quarantine measures and customs clearance time, we recommend that customers reserve a baggage collection time at least two hours after the aircraft lands to avoid incurring additional charges.
  • Airport Collection It is rare that a guest does not show up at the airport, but if this happens, we will go to the check-in counter for the flight provided by the customer to ask if the customer has shown up. If the check-in counter is closed and we cannot contact the customer, we will store their luggage in an electronic locker and then provide the customer with the locker location and code via email and messaging software, and the customer can collect the luggage from the locker at their own expense.

Inclusions

  • Luggage delivery service
  • Luggage insurance (up to USD1000 per piece)
  • High-security luggage storage facilities
  • Items not mentioned
  • ! ! This service does not include Airbnb and is only applicable to hotels with counters! !
  • Please bring your ID card, passport, cash, tickets and other valuables with you as they cannot be retrieved during the service.
  • The fee is calculated based on the number of pieces of luggage. If the luggage exceeds the reserved number, an additional fee (piece) will be charged on site. You can only collect your luggage at the destination after payment is completed. Please note.
  • If you wish to change or cancel an order, please inform our staff before 18:00 the day before shipment. If the change cannot be made due to the deadline, no refund will be given. Please be advised.
  • If the staff is unable to contact the passenger 30 minutes after the scheduled delivery time, it will be deemed as a cancellation of the order and no refund will be given.
  • 【About Airport Services】
  • The pickup time must be at least 2 hours (inclusive) before the flight departure time. If the pickup time is less than 2 hours before the flight departure time, we will not be responsible for any subsequent losses.
  • If the flight is cancelled, if the passenger notifies customer service to cancel the order before the staff picks up the luggage, a full refund will be given; if the passenger notifies customer service to cancel the order after the staff picks up the luggage, no refund will be given and the staff will also send the luggage to the location specified by the passenger.
  • If the flight is delayed, the staff will still check the luggage to the location specified by the passenger.
  • If the flight is delayed within 60 minutes (inclusive), the staff will wait for 90 minutes free of charge from the time you booked the shipment. If the shipment fails to be sent after 90 minutes, it will be deemed as giving up the service and no refund will be given.
  • 【About hotel services】
  • When storing your luggage, please inform the hotel front desk staff that you have entrusted a "LuggAgent" to pick up your luggage. The staff will pick up your luggage based on the photo on the storage receipt. Please be sure to provide photos of your luggage and storage receipt.
  • If you fail to upload photos of your luggage and the storage receipt before the time of delivery, resulting in the staff picking up the wrong luggage or not picking up the luggage, the passenger will bear the relevant responsibilities. Please be aware.
  • If you only need to check in part of your luggage, please check it in separately and get different receipts from the front desk staff; if all your luggage is checked in together, it will be regarded as a full check-in service and the staff will take it away together.
  • If the hotel front desk does not provide a luggage storage receipt, please provide your "booking name" and "room number" and inform the hotel front desk staff that they will pick up your luggage based on the luggage photo, booking name and room number.
  • Please upload a screenshot of the hotel's booking confirmation (including the name of the person making the reservation). After the luggage is delivered, the staff will store it at the front desk and you can pick it up when you check in.
  • After ordering, you will receive a letter with the handover instructions and content. All details will be based on the content of the letter. If you do not receive the letter, please contact [email protected] directly.

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