Club Mobay Sangster Airport VIP Lounge with Priority Entry
Imagine being treated like a true VIP, moments after stepping off the plane upon arrival or after your airline check-in when departing the island. Enjoy the warmth of Jamaican hospitality and luxury with our personalized meet and greet service for the arrival experience, dedicated Priority Lane, and VIP Lounges. No matter your reason for travel we cater to everyone whether you are here on business, getting married, traveling with family, an unaccompanied minor, or a senior citizen, we have a personalized service for you.
*Please review the service type and inclusions before booking. **Flight information is mandatory. ***Flight updates must be communicated before arrival.
Options
Departure Service
Priority Lane through security: Access to Club Mobay Departure lounge includes Priority Lane service through security plus other amenities.
Departure service: Savour your last moments before you depart the island by relaxing in our state-of-the-art lounges as our VIP guest.
Food and Beverage: Extend that vacation feeling at our complimentary bar, indulge in and enjoy light snacks and beverages.
Flight Information: Provide Departure Flight Information during checkout in the appropriate fields or under the Special Requirements Section.
What's included in Club Mobay Sangster Airport VIP Lounge with Priority Entry
(Subject to Option Inclusions)Itinerary
Club Mobay Departure Lounge
Arrival Lounge (not applicable to Departure Only bookings): Begin your Jamaican travel experience with a personalized expedited service through the airport. Enjoy being greeted upon disembarking the plane by a dedicated VIP representative with a customized sign. You will then be expedited through the VIP Priority lane in Immigration and Customs. Your Club Mobay representative will then get you settled in the arrival lounge where you can enjoy a wide array of amenities while waiting for your ground transportation. Departure Lounge (not applicable to Arrival Only bookings): Savour your last moments before you depart the island by relaxing in our state-of-the-art lounges as our VIP guest. On arrival at the airport, please perform your standard airline check-in with your respective carrier. When you have completed the check-in process, please proceed to the Club Mobay desk where an associate will provide you with information on how to access the dedicated VIP Priority lane and lounge.
Inclusions
- Dedicated VIP Priority Lane
- VIP lounge access
- Phone calls to the USA, Canada and UK landlines
- Private restrooms
- Complimentary WiFi
- Snacks and beverages
- Gratuities
- Transportation between airport and hotel (not included)
- Spa treatments (additional cost at departure lounge only)
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Specialized infant seats are available
- Transportation options are wheelchair accessible
- All areas and surfaces are wheelchair accessible
- Suitable for all physical fitness levels
- NOTE: you MUST include all passenger legal names when booking in order for your lounge to be confirmed.
- Flight updates and changes must be communicated at least 48 hours prior to arrival.
- For your protection, face masks are mandatory, hands sanitized upon entry and temperature checks will be conducted.
- Personalized meet and greet services (arrival service).
- NOTE: Transportation between airport and hotel is NOT included
Meet
Pickup and Dropoff
You can choose to be picked up from a list of locations, or alternatively, have the choice to make your own way to the meeting points
Additional Information
**Please Note: transportation to or from the airport is not included. Services purchased are for within the Sangster International Airport only.
Meeting / End Points
- Club Mobay Departure Lounge
Redeem
Ticket Redemption
IMPORTANT: If you were unable to add your Arrival and/or Departure Flight information during checkout (depending on checkout option selected), you must contact us at [email protected] or 1 876 619 1565 with that information. IMPORTANT: If your flight has changed from the original itinerary, please contact: [email protected] with the subject “Urgent Flight Change” or call 1 876 619 1565 *Transportation to/from your destination is not included in services ARRIVALS ONLY 1. Immigration fast track line, where your arrival documents will be processed. 2. Check-in with your Club MoBay Rep who will review your Immigration/Customs forms. 3. You'll be escorted to the VIP Immigration fast track line, where your arrival documents will be processed. 4. Once through Immigration, your rep will escort you to the Baggage Hall. 5. Proceed to the VIP Fast Track line in Customs hall. 6. You'll be escorted to the Club MoBay Arrivals lounge and greeted with a cold towel and refreshments. 7. If your hotel offers an arrivals lounge, our Rep will escort you to await transportation. 8. If you're being hosted by our Club MoBay Lounge, our Rep will guide you to your ground transport. DEPARTURE ONLY 1. Upon arrival at airport, complete check-in process with your respective carrier. 2. Proceed to Club MoBay desk near the airport’s security/immigration entrance, opposite check-in desk 28. 3. Present boarding pass or passport at Club MoBay desk and receive ticket. Club MoBay Services including VIP fast track are available ONLY to customers with a Club MoBay ticket. 4. Proceed to Club MoBay Fast Track entrance with your AIRLINE BOARDING PASS, CLUB MOBAY TICKET AND PASSPORT to present to security. 5. A Rep will guide you to the lines to expedite Immigration and Security. Your IMMIGRATION AND SECURITY FAST TRACK stub will be retrieved at the Immigration Desk. 6. Follow signs directing you to the Club MoBay Departure Lounge, located opposite gate 12.