Fees for adults over three years old (no charge for children under two years old)
Thailand BKK Airport Departure Meet & Greet Service (Meet at a designated location with a staff member)
Due to international factors, services to the following destination countries are temporarily unavailable: Cambodia, Myanmar, Philippines and Laos.
visa
Items not mentioned
Not applicable to business class passengers
Introduction to entry services: Entering Thailand, Introduction to exit services: Leaving Thailand
Required information:
1. Flight number and time
2. Must join our LINE official account (ID: @knockexservice)
3. Passport inner page is required
After getting your ticket and checking in your luggage on the day of departure, go to the assembly location to check in with the service staff and show your electronic voucher (if you need a tax refund, please go to the tax refund counter next to Gate 10 to get your tax refund form stamped before checking in).
Please fill in your "passport number" when purchasing. If you don't have a passport yet, please fill in your ID card number. If there are children under two years old, please make a note in the order. The notes include: the number of people, the child's "Passport English Name" and "Passport Number"
The content of this product is provided by machine translation and may not reflect the actual information, please take this into consideration before booking.
— Information Required for BKK Departure Meet & Greet Service —
1. Flight number and time
2. Line /KakaoTalk / WhatsApp / WeChat ID (main contact person)
3. You need to join our line official account for information verification (ID: @knockexservice)
How to use:
After the purchase is completed, an electronic voucher and a map of the meeting location will be sent to you before your flight departs. Please check your inbox or the Over The Planet app or the order management on the website to view the voucher. Show it on your mobile phone or print it with you. Carry (if printing, please do not modify the printed content and keep the page clean).
Booking instructions:
*Reservations must be made at least 12 hours in advance of flight departure*Customer name, passport pinyin, contact number, flight departure time and flight number, and email address.
*Working hours are from 9:00 to 18:00 Taiwan Standard Time. Orders placed outside of working hours will be confirmed before 13:00 on the next day.
-Package plan-
[Multi-person plan - Free private charter car discount] BKK Airport departure distinguished reception service (need to meet the designated person at the designated location)
*Purchases for 2-5 people need to pay the price difference to enjoy the connection service (the fee is included at the time of purchase)
*Purchase outbound service for more than 6 people and get free private charter car and drop-off service at Bangkok Airport, Thailand! Pick-up destination range: Hotels and B&Bs in Bangkok city - Bangkok Airport, Thailand
— Package Options —
[Group Plan - Complimentary Private Transfer Offer] BKK Airport Departure Meet & Greet Service (Please meet at a designated location with a staff member)
*For 2–5 people, an additional fee is required to enjoy the transfer service (The cost is included at the time of purchase)
*For groups of 6 or more, you can receive a complimentary private transfer service to Bangkok Airport (BKK)! Service range of the transfer service: Hotels and guesthouses in the Bangkok city area to Bangkok Airport (BKK)
- Introduction to airport drop-off service -
- Pre-sale precautions QA -
Q: How long is the drop-off time between booking the "airport drop-off service" and the flight departure time?
A: Under normal circumstances, it is recommended to arrive 2.5-3 hours before the flight departure time for international routes; for low-cost airlines, please arrive 3-4 hours in advance. We will inform you of the pick-up time in advance (due to different hotel road conditions in different areas). The driver will wait for 30 minutes (buffer time) according to the pick-up time. If he does not show up yet, he will be deemed to have given up voluntarily and no refund will be given.
Q: How is the "number of passengers" calculated?
A: Nine-seater passenger capacity: 2-8 passengers. If a child seat is used, the passenger capacity will be reduced by one for each seat used. If a child seat is required, one child safety seat can be provided free of charge per car. If an additional safety seat is required, the cost is THB$300/each. Please pay it to the driver on site. Please note it in the order.
Q: What does "additional fee" mean?
A: The displayed fee is the total service fee for each vehicle, including tax and tolls, but the price will fluctuate depending on the availability of additional services you require. If additional services are required, such as waiting overtime, additional on-site fees will be incurred.
Q: "How many pieces of luggage can I carry?"
A: Everything that needs to be placed in the trunk is considered luggage. Anything that can be carried with you, placed on your body or on your seat is considered hand luggage. Items that are too large (such as folding bicycles, folding strollers, folding wheelchairs) are considered special. For luggage, the number of luggage required must be determined separately. A nine-seater can carry (8 pieces of 20-inch luggage, 7 pieces of 24-inch luggage, 6 pieces of 26-inch luggage, or 5 pieces of 28-29-inch luggage). The number of seats will decrease as the number of luggage increases. If you do not carry it in accordance with the regulations , it will be regarded as voluntary abandonment on site and no refund will be given (according to the specifications of most airlines, the standard luggage size is 157.48 cm or 68.58 x 53.34 x 35.56 cm, and the weight is approximately 22.68 kg)
- After-sales precautions QA -
Q: Can changes be made after the order is confirmed?
A: If you want to change the scheduled pick-up and drop-off time, please contact the customer service staff in the order. Changes one day before departure will not be accepted.
Q: Where do I meet the driver?
A: "Airport drop-off service": the driver will pick you up at your designated hotel or address
Q: I can’t find the driver when I arrive at the appointed place?
A: "Airport drop-off service": If you do not find the driver at the designated location, please take photos on the spot for storage (including the current time and agreed location); conversely, the driver will also provide relevant GPS or photo evidence. Failure to do so will be deemed as No Show. No subsequent charges will be disposed of.
Refer to the confirmation for meeting point details.