Admission to: The Postal Museum exhibition area
Ride on the Mail Rail underground train
Admission to the child play area
Other personal expenses
Tips and gratuities
Annual ticket (Available as an upgrade onsite)
Free for children aged 0-2
Children aged 0-15 must be accompanied by a paying adult
Participants who appear intoxicated may be refused entry or service. In this case, no refunds will be given
Please refer to the venue's official website for more information about PWD accessibility
Service animals with valid identification are allowed inside the venue
You can take a break for snacks and refreshments at the museum’s accredited family-friendly cafe
The Postal Museum and Mail Rail exhibitions are accessible to wheelchair users. Wheelchairs are permitted everywhere in Mail Rail except for the Mail Rail Ride
In the event of an emergency evacuation, guests must be able to walk unaided for a minimum of 100 m on uneven surfaces with minimal lighting and up at least 70 steep steps. Visitors who do not meet these requirements will be unable to ride
Bring your own headphones if you have selected the audio guide option
Guide Book (Available in English) and Audio Guide (Available in English, French, Spanish, Italian, and German) available to book in checkout
If you purchased an audio guide, download the CloudGuide app from the app store and collect your activation code from the ticket desk at The Postal Museum
Before the age of texts and emails, people relied on mailmen to deliver news. Step back in time with tickets to the Postal Museum and discover the fascinating history of the postal system, including letters recovered from a shipwreck! Explore incredible stories, from five-wheeled cycles to rockets and an escaped lioness. Get up close to the world’s only sheet of Penny Black stamps, the first postage stamps ever issued. Experience the Mail Rail, a 100-year-old underground tunnel system now open for a 15-minute train ride. Unlock hidden stories, surprises, and the surprising evolution of communication at the Postal Museum!
By bus: Take bus N63 to Calthorpe Street (Stop PS) station and walk for 3 minutes
By metro: Take the underground Elizabeth line to Farringdon station and walk for 13 minutes