Friendly, responsible, and courteous staff that guides and informs our clients of all courtesies available to them. This would include free on-board refreshments, very tentative and entertaining tour guides, the opportunity for clients to sitesee and browse for memorabilias, providing exciting and historic information about sites and the destination at large, and tends to any special needs or requirements which may arise and that are within our abilities, all while in our care. We do also offer on occasions collectibles such as shirts, keyrings, hand banks and a number of other items for visitors to remember us by.
We understands the concept of customer satisfaction, and so takes pride in structuring not only the information on our products; but also incorporates in our interactions the support needed to create memorable experiences, and the opportunity for our visitors to learn and appreciate our beautiful islands and its culture.
Pickup included
Stingray City Sandbar features a controlled environment located near the reef where visitors can interact with the stingrays and other marine life. Most Notably, the water at the Stingray City Sandbar is only 2 to 5 feet in depth; safe and enjoyable for children and seniors. This is while enjoying the water and the beautiful ocean view, both below and above the surface. NB. Travel time from port to first stop 1hr (designated for site seeing and briefing)
Coral Garden Snorkel destination on the beautiful North Sound Reef. Refreshments made available on site. NB. Travel time from port to second stop 30min travel time
Frankie's Local Food & Juice. A one hour stop for refreshments including lunch. NB. Travel time from port to third stop 30min travel time
You can choose to be picked up from a list of locations, or alternatively, have the choice to make your own way to the meeting points
Please arrive at the pick up point 30 minutes before departure time.
Travelers arriving by cruise ships can easily identify the Frank's Water Sports representative, by way of a lollipop sign at the port. Travelers being picked up from Hotel/Resort locations, may look for the Frank's Water Sports Operator at the lobby or pickup and drop off area. Note, pickup times may vary depending on location and will be communicated.