Travel in a comfortable, air-conditioned car to and from the airport and the city without having to worry about planning transportation routes
Eliminate the hassle of carrying luggage and changing transportation, and you can easily arrive in a private car
24-hour private private charter car service, choose the appropriate car type according to the number of people, and go directly to the destination
The content of this product is provided by machine translation and may not reflect the actual information, please take this into consideration before booking.
- Car model information -
Vehicle type and maximum number of passengers:
- Comfortable 5- seater: 3 people + 3 luggages
- Comfortable 7 seats : 4 people + 4 luggage
- Comfortable 8-9 seats -: 7 people + 7 luggage
Luggage allowance: Each person can bring 1 piece of checked luggage (size: length, width, height combined must not exceed 158 cm) and 1 carry-on item that does not occupy a space (e.g. laptop bag, small bag)
*If the luggage does not meet the above regulations, the driver reserves the right to refuse to carry the luggage, and the passenger will be required to pay for the additional luggage transportation fee.
*If you want a more comfortable riding space, it is recommended to order a car with "capacity > actual number of passengers"
*Baby strollers are considered checked baggage. Passengers who wish to bring baby strollers must contact customer service in advance
- Service Introduction -
Airport Pickup
- Service hours: 24 hours
- Waiting time: The flight is based on the arrival time of the flight. The driver will wait for free for 90 minutes in the pick-up hall after customs clearance (if you are stuck due to personal reasons, please be sure to contact the driver in advance to discuss solutions)
Airport drop-off
- Service hours: 24 hours
- Meeting place: In the lobby of the hotel or outside the hotel (depending on the hotel's regulations)
- Meeting time: Please fill in the time you want to board the bus when ordering (passengers are advised to reserve 3.5 - 4 hours to avoid missing the flight due to traffic congestion)
- Waiting time: The driver will wait for up to 15 minutes from the agreed time
*If there are strikes, road maintenance, traffic jams or other force majeure factors, passengers may miss their flights. In this case, no refund will be given. Please be aware of this before placing an order.
To ensure that the information is correct and there are no temporary changes, driver information will be provided by letter and text message approximately 24 hours before departure.
If you do not receive the driver information on time, or if you fail to contact the driver successfully, please inquire through the Over The Planet system as soon as possible and we will assist you as soon as possible.
According to local traffic laws, children under the age of 8 must be equipped with child safety seats when riding in all types of vehicles.
If you have a need for an infant seat/child seat, please be sure to inform it in advance in the order notes and provide the age, height, and weight of the infant or child. We will assist in the arrangement. If not notified in advance 5 days before the date of use, we will not be able to provide it. this service. The infant seat/child seat service will be based on the actual inventory on the date of use and cannot be guaranteed to be available, so please note.
If you have a need for pet sharing, please be sure to inform us in advance in the remarks of the order, and we will assist in making arrangements. If not informed in advance, we will not be able to provide this service, so please note.
Please be sure to confirm the quantity and size of your luggage before placing an order (please meet the required dimensions) and inform this in the order notes. If the actual number of luggage on the day of the trip exceeds the number notified in advance, the driver reserves the right to refuse passengers to board the bus. Please be sure to pay attention before making a reservation.
In the event of traffic congestion, the actual pick-up and drop-off time may be adjusted at any time, and the actual arrival time at the destination may be extended as a result. Please be aware of this before making a reservation.
If you want to bring golf bags, surfboards, photographic equipment and other luggage, please be sure to inform us in the notes of the order so that the local pick-up company can arrange it.
Passengers traveling with strollers must inform the quantity in the order notes and choose a 5-seater model. If the quantity is not informed in advance or the wrong plan is purchased, the driver reserves the right to refuse the ride. Please be sure to pay attention before placing a reservation.
All vehicle models do not include barrier-free facilities. Passengers with mobility difficulties are advised to note that we apologize for any inconvenience caused.
Please pay attention to the maximum number of passengers and luggage of the selected plan. If it exceeds the maximum number of passengers, you will need to book a second car.
Airport transfers can only stop at Heathrow Airport (LHR) or London City (single location) , and services at other locations along the way are not provided, so please note before booking.