Steigenberger Guangzhou Accommodation with Guangzhou Bonski Package (formerly Guangzhou Sunac Snow Park) | China

The content of this product is provided by machine translation and may not reflect the actual information, please take this into consideration before booking.

− Over The Planet exclusive gift of limited edition "Deer's House" 10 game coins exchange voucher description −

• From now on, anyone who orders the above plan will receive a limited edition "Deer's House" 10 game coins redemption voucher. Each room can receive one redemption voucher. The quantity is limited, first come first served, while stocks last.
• Pick-up address: Guangzhou Hot Snow Miracle Ticket Window (collected together with the ticket, please provide the ticket purchase order screenshot page to the ticket counter staff for verification)
• Validity period: From now until August 31, 2025
• "Little Deer's House" Address: Shop L22006, 2nd Floor, Sunac Mall (Business hours 10:00-22:00)
• This voucher cannot be exchanged for cash and no change will be given

【 Hotel Information 】

• Hotel address: No. 73 Fenghuang North Road, Huadu District, Guangzhou
• Check-in time: 15:00
  
• Check-out time: 12:00
• Free parking at Guangzhou Sunac Shibo Hotel, Guangzhou Hot Snow Miracle - Sunac Mall for 2 hours (must register as a mall member)
  

【Tips for Playing】

1. Please be sure to bring your valid ID on the day of your visit. If the ID you present on the day of your visit is inconsistent with the ID you used to purchase your ticket, you will be deemed to have automatically waived your ticket rights and will not be able to enter the venue, and your ticket will not be refunded or changed.
   
2. Please keep the ticket code safe and do not disclose it to others. Disclosing or losing the ticket code will result in failure to enter the park and you will need to purchase another ticket. Please keep the snow card properly after taking it out. If you lose or damage it, you will be unable to enter the park and play, and you will need to purchase another ticket.
3. With the ski card, you can choose to collect single or double ski equipment. Exchanges are not allowed after collection.
4. Please pay attention to the actual opening time of the performance project on the day and arrange your viewing time appropriately. The performance theater seats are not divided into zones and are on a first-come, first-served basis. Admission starts 30 minutes before the performance.
5. There are height, weight, age, and accompanying requirements for the amusement facilities. Please consider your own physical condition before participating. The specific requirements are subject to the public announcement of the park/ski resort.
6. Some recreational facilities in the park/ski resort are not suitable for pregnant women, drinkers, people with high blood pressure, heart disease, neck and back diseases, epilepsy, asthma, etc., or people who are medically determined to be unsuitable for participating in strenuous sports. Please choose your recreational activities with caution.
7. Please keep the ticket code safe and do not disclose it to others. Disclosing or losing the ticket code will result in the inability to enter the park/ski resort normally and you will need to purchase another ticket. Please keep the ski pass or ticket properly after taking it out. If you cannot enter the park/ski resort and play due to loss or damage, you will need to purchase another ticket. During the tour, please keep the ticket at all times and cooperate with the staff to show the ticket when checking.
8. By cooperating with the entry of facial information, tourists are deemed to have agreed to Sunac’s collection and preservation of tourists’ facial recognition information. Once the facial recognition information is entered, it cannot be changed. The registered facial recognition information is only used for identification of experience projects.
9. If you wish to watch performances not mentioned in the ticket or paid performances introduced by the park, please purchase tickets separately.
10. Address: ① Guangzhou Hot Snow Miracle: Guangzhou Sunac Mall F1, No. 63 Fenghuang North Road, Huadu District, Guangzhou; ② Guangzhou Sunac Theme Park: No. 78 Fenghuang North Road, Huadu District, Guangzhou; ③ Guangzhou Sunac Shibo Hotel: No. 73 Fenghuang North Road, Huadu District, Guangzhou.
11. Opening hours: The opening and closing times of Guangzhou Hot Snow Miracle ski resort can be found in the business hours announcement on the homepage of the mini program. The specific details shall be subject to the on-site announcement of the ski resort.

【Sunac Park Ticket Description】

1. Guangzhou Sunac Park: Children under 1.5 meters (not included) (children under 1 meter are not recommended to buy passes due to height restrictions of equipment) enjoy discounted tickets. At least one adult must accompany them to enter the park. Discounted tickets must be purchased with valid documents. You must bring your own valid documents on the day of entry. If you cannot show them, you must make up the price difference according to the market price. The preferential policy is for reference only. Please refer to the disclosure of the scenic spot on the day for details; Children under 1.0 meters (not including 1 meter) can play Sunac Park's self-operated gate project (excluding joint venture projects) for free. Please refer to the park's announcement on the day for specific equipment that can be played, and the minimum rules and conditions for the equipment to be taken must be followed. Each free child must be accompanied by an adult who has purchased a ticket and has the ability to provide safety supervision. Each adult who has purchased a ticket can only bring one free child. Some equipment has height, weight, and accompanying requirements. Please consider participating according to your own physical condition. All tickets included in the package are priced the same for adults and children. The price difference will not be refunded if one adult and one child purchase tickets. If there are more than two people, you need to purchase separate tickets. Please refer to the above ticket policy. The specific details are subject to the park announcement on the day. You can only make an appointment for the day before the holiday.
2. Ticket collection method: Collect the voucher at the hotel front desk when checking in and choose the time of use, and redeem the Sunac Park One-Ticket Pass at the scenic spot. All facilities are subject to the one-person-one-ticket system, and the same price for large and small tickets
3. Tickets do not include: all personal expenses, other items not mentioned in the fee inclusions, and other paid performances not mentioned or introduced by the park.
   
4. Tickets are not transferable. You can enjoy the project equipment actually open on the day of Sunac Park for a limited time + only watch the performance project "Dream of Lingnan" (ordinary seats). The opening of equipment and performances shall be subject to the actual opening of the park on the day of play. Children under 1.0 meters (not including 1 meter) in Sunac Park can enjoy the project equipment range included in the following fees for free (subject to the minimum equipment ride rules and conditions). Each free child must be accompanied by an adult who has purchased a ticket and has the ability to supervise safety. Each adult who has purchased a ticket can only bring one free child. The equipment scope of the Sunac Park project includes the following: [Maritime Silk Road Area] Flying over Guangdong, Pirate Ship, Flying Fish, Water Battle; [Lingnan Impression Area] Raging Sea, Lion Dance, Flying Kites, Happy Match, Splendid Turntable, Lantern Festival; [Five Goats Legend Area] Five Goats Flying, Dragon Dance, Tree Flying Chair, Nature Exploration, Canyon Rafting; [Ancient Nanyue Area] Yunxiao Tower, Clinking Cups, Double Dragon Dance; [Dream Garden Area] Flower Sea Surfing, Fruit Bug Train, Garden Wonderland, Garden Party, Butterfly Dance Flywheel, "Poetry and Fu", TMS Track Sightseeing Train, Red Cotton Blossom; [Dream Back to Lingnan Theater] "Dream Back to Lingnan" Performance Project (Ordinary Seat) Single Viewing;

a. Booking process for the performance of "Dreaming of Lingnan":

• Scan the online appointment QR code or click the SMS appointment link to make an appointment;
• Click "Bind third-party order";
• Select "Ticket" to bind immediately;
• Open the SMS on your mobile phone, find the ticket purchase information, and copy the ticket code in the SMS.
• Enter the ticket code, bind the ticket, book the performance date and time, and submit the information; (If there are multiple orders, you must first enter the order ticket code, bind all the tickets in sequence, then check all orders to book the same performance date and time, and submit the information together)
• After the reservation is successful, present the reservation information and ticket purchase information to verify admission to the movie.

b. Reservation instructions for the "Dream of Lingnan" theater:

• Cancellation is not allowed 2 hours before the performance, and tickets cannot be refunded or changed after the expiration date;
• Seat numbers are randomly assigned by the system. If you need to watch a movie with consecutive seats, you must check the reservation box for multiple orders at the same time;
• One order can only be used to reserve the same session, and after a seat is reserved, partial cancellation of an order is not supported;
• After making a successful reservation, please arrive at the theater 30 minutes in advance and enter the theater with your reservation information and ticket purchase information.
• The number of seats reserved for each performance is limited and will be on a first-come, first-served basis. Please reserve your seat in advance.
• The performance lasts 60 minutes. Please pay attention to the performance schedule of "Dream Back to Lingnan". The performance may be adjusted due to abnormal weather, special events, tourist saturation and other force majeure factors. The specific details will be based on the actual announcement of the scenic spot on the day of the tour.
• The performance project of "Dream Back to Lingnan" adopts the one-person-one-ticket-one-seat system. One adult who buys a ticket can bring one child under 1.0 meters (not including 1 meter) to watch the movie for free. The free child does not occupy a separate performance seat. Children beyond the one child should buy tickets and enjoy separate performance seats;
• Admission time for the performance of "Dreaming of Lingnan": Admission will stop after the performance.

5. Description of Sunac Park Night Activities: Sunac Park (except May 31 to June 2) will start night tour activities at 15:00 on the same day. In order to ensure that every visitor has a good experience and for safety reasons, you need to enter the park with an annual pass or ticket (except single tickets and some special tickets). The purchase of this ticket can enter and exit once a day within two days from the selected date of play. If you need to enter the park again after leaving the park, please purchase a new ticket. The specific date and time of the night tour activities shall be subject to the official scenic spot or the on-site announcement.

6. Sunac Park All-Day Ticket Entry Instructions: Sunac Park will implement all-day ticket entry from May 31 to June 2. You need to show your annual pass or ticket (except for single-item tickets and some special tickets) to enter the park. You can enter and exit the park once a day within two days from the selected date of play. If you need to enter the park again after leaving the park, please buy a new ticket. The specific date and time of all-day ticket entry will be subject to the official scenic spot or on-site announcement.

【About purchasing children's tickets at a discounted price】

• This description is only applicable to the package that includes "[Summer Special Offer | Free Buffet Dinner | Purchase Children's Tickets at a Discounted Price]"
• For reservations made between June 20 and August 31, 2025, children can enjoy the same ticket product special discount for on-site purchase. This benefit is applicable to children under 12 years old (inclusive). Each set of accommodation and skiing products is limited to 2 children's tickets. On the day of play, please go to the Guangzhou Hot Snow Miracle Ticket Office with the ticket purchase information and the child's valid ID to exchange for a snow card, and purchase children's tickets on site. Children must show their valid ID and snow card at the gate at the same time as the person who purchased the accommodation and skiing product to play

【Safety and security inspection instructions】

1. Skiing is a high-risk sport. If you suffer from heart disease, high blood pressure, acrophobia, cardiovascular and cerebrovascular disease, epilepsy, asthma, or a disease that your doctor has told you is not suitable for strenuous exercise, or if you are pregnant, drinking, or taking medication that affects your behavior, please choose to play with caution based on your physical condition.
2. Minors should be accompanied by adults when skiing, and it is not recommended for the elderly to ski.
3. It is recommended to purchase sports accident insurance that covers skiing in advance. Please carefully read and comply with all safety tips, venue rules, and equipment and facility instructions, including the "Entrance Instructions", "Security Instructions", "Skier Instructions", "Skier Behavior Rules", and "Skier Behavior and Safety Code". Please pay attention to all warning and reminder signs in the venue and comply with relevant regulations.
4. There are ski slopes of different difficulty levels, such as beginner slopes, intermediate slopes and advanced slopes. Beginners are prone to sports injuries when skiing on the intermediate and advanced slopes. There are also flying bags, ski jumping platforms, props and terrain park areas. You need to have high skiing skills to enter these areas. Please choose to play carefully according to your own skiing level. When playing, please be sure to stay within your own skiing level and pay attention to skiing safety.
5. Please wear a ski helmet throughout the trip. It is recommended that you bring and wear gloves, goggles, face protectors, wrist guards, elbow guards, back guards, knee pads, hip guards and other safety protection equipment to minimize the risk of injury.
6. Please choose ski equipment that suits your level. Before skiing, check whether the rental ski equipment is in good condition, whether the pressure value of the double-board release device matches your height, weight, and shoe size, whether the release torque value of the double-board binding device is appropriate, and whether the angle and spacing of the single-board binding device are appropriate. If it is not suitable, please inform the staff in time for adjustment or replacement.
7. It is recommended that beginners hire a ski instructor for guidance before going on the slopes. Ski teaching services are available on site, please purchase as needed.
8. To avoid unnecessary disputes, please do not do the following:

• Travel beyond the scope of product rights (including areas, projects, etc.), conduct skiing lessons without reporting or permission from the ski resort, commercial filming, online live broadcasting, personal peddling, obtaining or purchasing goods/services for the purpose of resale, or improper use for other purposes;
• Permit others to use the rights and interests of your products by giving, reselling or lending;
• There is any dangerous, illegal or offensive behavior;
• Behavior that seriously affects the normal operation of the ski resort and seriously affects the personal and property safety of others;
• Other inappropriate behavior.

If the above situation occurs, the ski resort has the right to take all or part of the following measures at any time without incurring any liability for breach of contract such as compensation:

• Add you to the tourist blacklist, including Guangzhou Hot Snow Miracle blacklist (you will not be able to enter Guangzhou Hot Snow Miracle), Hot Snow Miracle brand blacklist (you will not be able to enter Hot Snow Miracle ski resorts and other cooperatively operated ski resorts in various places), and industry alliance blacklist;
• Cancel, invalidate or freeze your products and rights, and the unused remaining period/fees will not be extended, postponed or refunded;
• A penalty of 30% of the order amount will be charged. If the penalty is not sufficient to compensate for the loss, we will continue to pursue compensation.

9. Smoking is prohibited in the ski resort (including tobacco products, e-cigarettes or other products that produce smoke). In order to create a good playing environment, please do not smoke in the ski resort, otherwise the ski resort will put you on the tourist blacklist and prohibit you from entering the park for 15 days.

10. If any abnormality or failure occurs during the operation of the facilities and equipment in the ski resort, it needs to be shut down for inspection. Some facilities and equipment may be suspended or closed without prior notice. In the above situation, no ticket extension or refund will be made.

11. Due to capacity, bad weather, special events, safety or order, the ski resort's operating hours or the availability of attractions may be adjusted accordingly. Please refer to the actual announcement of the ski resort on the day of your visit.

12. Please cooperate with the safety check before entering. Please do not bring inflammable and explosive dangerous goods, state-controlled equipment, and items that pose safety hazards. Individual sales by tourists are prohibited in the ski resort, and please do not bring excessive items. Take-out food, beverages, drinking water and other foods (except infant food) may cause food hygiene and safety issues, so please finish eating before entering.

13. If you experience any discomfort or emergency during your visit, please seek help from on-site staff or call the emergency hotline 020-66838071.

14. The “snow resort” mentioned and applicable to this product refers to the Guangzhou Rexue Miracle Indoor Ski Resort operated by Guangzhou Rongxuan Cultural Tourism Management Co., Ltd.