Round-trip Airport Pickup/Drop-off with Meet & Greet Service: Taiwan Taoyuan International Airport (TPE) ⇌ Taipei City & New Taipei City | Taiwan

－What You Can Expect－

Avoid the hassles of public transportation and make the most of your time in Taipei and take advantage of a private transfer. Greet your friendly driver at the lobby upon your arrival.

Unwind in the backseat of the car while being driven to your destination. Once your trip is over, you can book this service again. Your driver will pick you up from your hotel or chosen location and take you to Taiwan’s Taoyuan International Airport (TPE).

Enjoy this convenient transfer service and improve the efficiency of your trip. Book now!

— Over The Planet SIM Exclusive 5% Off Discount —

The after-sales voucher includes a 5% discount code applicable to the specified product list. The redemption period ends on 2025/12/31, and SIM card usage must be booked by 2025/12/31.

• [50% off discount] Korean WIFI machine rental｜4G high-speed Internet + unlimited data all you can eat｜In-store pickup, home delivery
  
• [50% discount] Japanese WIFI machine rental｜4G high-speed Internet + unlimited data all you can eat｜In-store pickup, home delivery
  
• [50% off] Korean SIM Card | Total/Daily High-Speed ​​Data/Unlimited eSIM
  
• [50% off] US network card | US T-mobile & ATT 4G high-speed network card (including Hawaii, excluding Guam and Saipan) | Taiwan Delivery
  
• [50% off] Singapore, Malaysia, Indonesia, Thailand eSIM | Daily/Unlimited eSIM
  
• Taiwan Roaming eSIM Chunghwa Telecom 4G Unlimited Data Internet
  
• [50% off] China, Hong Kong and Macau network card | China Mobile 4G/5G network without VPN total amount/daily traffic SIM card | Taiwan delivery
  
• [50% off] Japanese Internet Card | KDDI/Softbank Unlimited/Daily Data/Total Internet SIM Card | Taiwan Delivery
  
• [50% off discount] Japanese network card | Japan Softbank/KDDI/Docomo (IIJ) three telecommunications daily 500MB/1GB/2GB/3GB/unlimited traffic and total plan eSIM
  
• [50% off] European Internet Card | Daily/Total High-speed Internet Card + Calls for Multiple Countries in Europe | Taiwan Delivery
  

－Important Info－

• Meeting Point: Taipei City, New Taipei City, or Taoyuan International Airport
• Airport Pickup
  • Pick-Up Time: your driver will arrive on time for your flight landing
  ** The pick-up person will wait for you with a sign (Over The Planet logo + your name. If no name is specified in the booking remarks, the name of the person who made the booking will be used) in the arrival hall (to your right after you clear customs). The pick-up person will then lead you to the car, no driver's info will be provided beforehand
  • Free Waiting Time: A grace period of 90 mins applies. After that, travelers will be considered no-shows and the service will be terminated without a refund
  • If the flight lands early, please wait for the driver per appointment time (with a 90-minute grace period)
  • Flight is Delayed: For delays within 1 hour, the driver will wait for 90 minutes starting from the actual flight arrival time. For delays exceeding 1 hour, please contact Over The Planet customer service upon arrival to reschedule the vehicle. If rescheduling is not possible, a full refund will be issued.
• Hotel to Airport
  • Pick-Up Time: your driver will arrive at the pick-up spot 3 hrs prior to the departure time of your flight. 
  • Free Waiting Time: A grace period of 30 mins applies (i.e. for pick-up time of 2:00pm at the hotel, your driver will wait for you until 2:30pm). If you do not arrive within 30 mins, you will be considered a no-show and forfeit service without refund
  • For travelers who request for specific pick-up time in the "Requests & Remarks" section when booking, a grace period of 30 mins applies

－Transfer Area－

• No surcharge will be applied for the following districts:
  - Taipei City: Zhongzheng District, Datong District, Zhongshan District, Songshan District, Daan District, Wanhua District
  - New Taipei City: Banqiao District, Yonghe District, Zhonghe District, Tucheng District, Sanxia District (except for the mountain area), Shulin District, Yingge District, Sanchong District, Xinzhuang District, Taishan District, Linkou District, Luzhou District, Wugu District, Bali District
  - Taichung City: Central District, North District, South District, West District, East District, Xitun District, Nantun District, Beitun District, Dajia District, Da'an District, Qingshui District, Wuqi District, Shalu District, Longjing District, Dadu District, Fengyuan District, Houli District, Shengang District, Daya District, Tanzi District
  -Taoyuan City: Taoyuan City, Zhongli, Pingzhen, Guishan, Bade, Dayuan, Luzhu
  -Yilan Area: Yilan City, Toucheng, Jiaoxi, Zhuangwei, Yuanshan, Wujie
  - Hsinchu area: Hsinchu City, Zhubei, Hukou, Xinfeng, Xinpu, Qionglin
  - Miaoli area: Miaoli City, Toufen, Zhunan, Houlong, Tongxiao, Yuanli, Gongguan, Tongluo
  - Changhua area: Changhua City, Xiushui Township
  - Nantou Area: Nantou City, Caotun Township
  - Yunlin area: Dounan Township, Douliu City, Xiluo Township, and Xiluo Township
  - Chiayi area: Chiayi City, Fanlu, Meishan, Zhuqi, Zhongpu, Dapu, Shuishang, Lucao, Taibao, Liujiao, Xingang, Minxiong, Dalin, Xikou, Yizhu
  - Tainan District: West Central District, East District, South District, North District, Anping District, Annan District, Yongkang District, Guiren District, Xinhua District, Zuozhen District, Yujing District, Nanxi District, Nanhua District, Rende District, Guanmiao District, Longqi District, Guantian District, Madou District, Jiali District, Xinying District, Houbi District, Baihe District, Dongshan District, Liujia District, Xiaying District, Liuying District, Yanshui District, Shanhua District, Danei District, Shanshang District, Xinshi District,
  - Kaohsiung area: Xinxing District, Qianjin District, Lingya District, Yancheng District, Gushan District, Qianzhen District, Sanmin District, Nanzi District, Xiaogang District, Zuoying District, Renwu District, Dashe District, Gangshan District, Luzhu District, Alian District, Tianliao District, Yanchao District, Qiaotou District, Ziguan District, Mituo District, Yongan District, Hunei District, Fengshan District, Linyuan District, Niaosong District
  - Pingtung Area: Pingtung City
  - Taitung area: Taitung city, Taimali, Jinfeng, Dawu, Daren
  - Hualien area: Hualien City, Xincheng, Ji'an

• There will be additional charges for the following destinations:
  Taipei & New Taipei City
  - NT$200: Neihu District (fees to be quoted separately for mountain areas), Nangang District (fees to be quoted separately for mountain areas), Xinyi District Ziyun St., Xinyi District Qingyun St., Xinyi District Xiangyun St., Xinyi District Ruiyun St., Xinyi District Jingyun St., Xinyi District Wuxing St. Lane 600, Neihu Dahushan Zhuang St., Neihu Dahu St., Neihu Kangle St., Neihu Antai St., Neihu Donghu Rd., Neihu Neihu Rd. Sec. 3, Neihu Kangning Rd. Sec. 3, Shilin Zhongshan N. Rd. Sec. 7, Shilin Tianyu St., Shilin Tianmu N. Rd., Beitou Tongde St., Beitou Xingyi Rd., Beitou Wenquan Rd., Beitou Fuxing S. Rd., Beitou Daoxiang Rd., Beitou Gangshan Rd., Beitou Xiushan Rd., Beitou Zhonghe St., Beitou Datun Rd., Beitou Xueyuan Rd., Beitou Zhuhai Rd.
  - NT$300: Wenshan District, Shilin District (mountain area), Downtown Tamsui (fees to be quoted separately for mountain areas), Maokong, Xizhi (fees to be quoted separately for mountain areas), Shenkeng, Xindian, Ankeng, Wenshan District (mountain area), Beitou mountain area (Asia Pacific Hotel Beitou, etc.), Section 1 & 2, Jiuzhuang St./Section 1–4, Yanjiuyuan Rd., Nangang, Nangang Heshun St.
  - NT$600: Xindian (remote area),Yangmingshan, Wulai, Wudu, Ruifang, Jiufeng, Keelung, Nanshen Rd., Nangang; Section 3, Xiwan Rd., Xizhi
  - NT$1,200: Wanli, Jinshan (including Tien Lai Hotel on Yang Ming Mountain), Shiding, Pingxi, Sanzhi, Sanxia District (mountain area)
  - NT$2,000: Shuangxi, Gongliao
  
  Outside Taipei & New Taipei City:
  NT$ 200 :
  Taichung City: Taiping, Dali, Wufeng, Wuri; Changhua City: Fenyuan Township, Huatan Township; Yunlin County: Dapi Township, Huwei Township, Tuku Township
  NT$ 300 :
  Taoyuan Area: Longtan, Yangmei, Xinwu, Guanyin, Daxi; Yilan Area: Luodong; Hsinchu Area: Guanxi, Baoshan, Beipu, Zhudong, Xiangshan; Miaoli Area: Sanyi, Xihu; Changhua Area: Fuxing Township, Xianxi Township, Hemei Township, Shengang Township; Yunlin County: Erlun Township
  NT$ 500 :
  Yilan Area: Su'ao; Taichung City: Dongshi, Xinshe, Shigang; Changhua Area: Lukang Township, Yuanlin Township, Yongjing Township, Pusin Township, Xihu Township, Dacun Township, Puyan Township; Yunlin County: Lunbei Township, Linnei Township, Gukeng Township
  NT$ 800 :
  Nantou County: Yuchi Township
  NT$ 1,000 :
  Taichung Area: Heping; Nantou County: Guoxing Township, Puli Township, Ren'ai Township, Mingjian Township, Jiji Township, Shuili Township, Zhushan Township; Yunlin County: Baozhong Township, Dongshih Township, Taixi Township, Mailiao Township, Beigang Township, Kouhu Township, Sihu Township, Yuanchang Township
  NT$ 2,000 : Taichung City: Guguan
  ** Prices to be confirmed for other mountain areas not listed, please see the voucher for reference 

— Pre-Sale FAQ —

Q: What is the recommended time between pick-up time and flight departure?

A: Generally, for international flights, it is recommended to book the service 2.5-3 hours before the scheduled departure time; for low-cost airlines, please book 3-4 hours in advance. For domestic flights, it is usually recommended to arrive 1-2 hours before the scheduled departure time. The driver will wait for 30 minutes based on the scheduled pick-up time (grace period). If you do not show up within this time, it will be considered a voluntary forfeit, and no refund will be provided.

Q: What is the recommended pick-up time for airport pick-up?

A: Please provide the flight number and flight arrival time in the booking. The driver will wait for 90 minutes (grace period) based on the actual landing time of your flight. If you do not show up within this time, it will be considered a voluntary forfeit, and no refund will be provided.

Q: What if the flight arrives earlier or is delayed for the airport pick-up?

A:
(1) Flight arrives earlier: wait for 90 minutes based on the actual arrival time (free waiting time).

(2) Flight is delayed: If the delay is within 1 hour, the driver will wait for 90 minutes based on the actual arrival time. If the delay exceeds 1 hour, please contact Over The Planet customer service after arrival to rearrange the vehicle. If the service is unavailable, a full refund will be provided.

Q: What is the vehicle's capacity?

A: For a 5-seater, it can accommodate 1-3 passengers; for a 9-seater, it can accommodate 4-7 passengers. If a car seat is used, each seat reduces the passenger count by 1. According to Taiwanese law, children under 4 years old must use a car seat. The cost for each car seat is NT$200, payable to the driver on-site. If the passenger refuses to use the car seat, the driver has the right to refuse service without a refund. Please make a note of it in the booking if a car seat is needed.

Q: What are the additional charges

A: The amount displayed is the fee for each vehicle, including taxes and tolls. However, the price may vary depending on additional services requested, such as using a car seat, multiple pick-up/drop-off points, or extended waiting times, etc.

Q: How much luggage can I bring?

A: Items placed in the rear trunk are considered luggage. Items carried, worn, or placed on seats are considered carry-on luggage. Oversized items (e.g., foldable bikes/strollers/wheelchairs) are considered special luggage and will be assessed separately. A 5-seater can accommodate 3 pieces of 24" or 26" luggage, or 2 pieces of 28/29" luggage. A 9-seater can accommodate 8 pieces of 24" luggage, or 7 pieces of 26" luggage, or 6 pieces of 28/29" luggage. The number of seats will decrease as the number of pieces of luggage increases. Failure to comply with these regulations will be considered as travellers forfeiting the service voluntarily, and no refund will be provided.

— After-sale FAQ —

Q: Can I change my booking after it's confirmed?

A: If you want to change the pick-up time, please contact Over The Planet customer service. Changes are not accepted one day before departure.

Q: Where will I meet the driver?

A:

(1) Airport Pick-up: An airport representative will be holding a sign with your name at the arrival hall (on your right after clearing customs). Look for the Over The Planet LOGO + your name on the sign, and the representative will guide you to the vehicle.

(2) Airport Drop-off: The driver will meet you at your designated hotel or address.

Q: What if I can't find the driver at the agreed-upon location?

A:

(1) Airport Pick-up: If you cannot find the person holding a sign with your name in the designated area of Taoyuan Airport, take a photo on the spot (including the time and the agreed-upon location). The driver will provide GPS or photo evidence as well. Failure to provide evidence will be considered a no-show, and no refund or compensation will be processed

(2) Airport Drop-off: If you cannot find the driver at the designated location, take a photo on the spot (including the current time and the agreed-upon location). The driver will provide GPS or photo evidence as well. Failure to provide evidence will be considered a no-show, and no refund or compensation will be processed

Q: What is the surcharge for airport transfers that span across daytime and nighttime (22:00–6:59, UTC+8)?

A:

(1) Airport Pick-up:

1. Flight arrives early, before the nighttime period: Based on the original flight time, no nighttime surcharge will be refunded.

2. Flight delayed: If the delay extends into the nighttime surcharge period, an additional NT$200 will be collected on-site.

E.g.: 

1. If Vanilla Air JW107 flying from Tokyo(NRT) at 19:00 on 11/01 was supposed to land at Taoyuan(TPE) at 22:15 on 11/02, but arrived earlier at 21:40, no refund for the nighttime surcharge will be provided.

2. If Vanilla Air JW107 flying from Tokyo(NRT) at 18:00 on 11/01 was supposed to land at Taoyuan(TPE) at 21:15 on 11/02, but was delayed and landed at 22:10, the nighttime surcharge will be collected on-site.

(2) Airport Drop-off:

The driver will wait for 30 minutes (grace period) based on the pick-up time you provided. If the grace period goes into the nighttime surcharge period, an additional NT$200 will be collected on-site.

Q: Are taxes included in the price? How can I get an invoice for reimbursement?

A: All prices shown include taxes. An electronic invoice will be issued for each order and sent by email within 3 days after placing the order. Upon receiving the invoice, you can print it for reimbursement. (For additional on-site services that require payment to the driver on-site, you can request the invoice from the driver on that spot or leave the information so the invoice can be sent to you via email)