The network is provided by Japanese telecommunications companies KDDI/Softbank/Docomo. Just scan and install it before departure, and you can enjoy unlimited local traffic data when you arrive!
Make sure your device supports eSIM before purchasing.
This eSIM is providing unlimited Japan 4G/LTE data only (1GB/day, throttled to 5mbps once 1GB is reached.)
No voice calls or SMS services supported.
The calculation method for this product is based on 1:00 a.m. Japan time (GMT+9). (Example: Starting at 22:00 in the evening, one day will be counted until 1:00 in the morning the next day)
Hotspot / Tethering: Not Available
Activation due date: eSIM should be activated within 30 days upon booking. It can be used for 1/3/5/7 days
Please make sure you have switched off data roaming on the eSIM. Otherwise, it will be started once it is connected to the roaming network.
The content of this product is provided by machine translation and may not reflect the actual information, please take this into consideration before booking.
eSIM (Embedded-SIM), also known as "embedded SIM card" or "virtual SIM card". Unlike traditional network cards, which are removable and need to be inserted into the card slot of the mobile device to use them, eSIM adopts a "virtual" form. Users only need to scan the exclusive QR Code to set up, and the card can be directly implanted into the mobile phone. , you can download the traffic plan to your phone without inserting another physical card.
【eSIM Specifications】
1. Data: 4G LTE Data 1GB/day + throttled to 5mbps (unlimited data) once 1GB is reached.
2. Voice calls & SMS: Not available
3. Plans: 1 / 3 / 5 / 7 天
4. Validity: Based on days, eSIM activates instantly when data roaming is on / Activation Time ~ JST 01:00 a.m. = 1 day.
** Please make sure you have switched off data roaming on the eSIM. Otherwise, it will be started once it is connected to the roaming network**
5. Activation due date: eSIM should be activated within 30 days upon booking.
6. Hotspot / Tethering: Not Available
Refer to the confirmation for meeting point details.
【FAQ】
Q1 : Can I cancel or get a refund for the eSIM?
A : No. The eSIM is non-refundable upon issuance, as it has included all information and can be used upon installation.
Q2 : Can I use the same eSIM on multiple devices?
A : No. One eSIM QR Code can be used on 1 device only. You are not allowed to scan the same QR code with 2 different devices.
Q3 : “Activating” or “Unable to activate eSIM” shows during the installation. What should I do?
A : If you are stuck activating on your device. This usually happens when you have installed an eSIM but haven’t yet arrived at your destination country/region. Please reconfirm the eSIM has been successfully installed. If it doesn’t, please reach to our customer service center.
Q4 : Will the network speed at 5mbps be very slow?
A : Even with the speed of 5mbps, you can still use GPS, Youtube, Messengers etc. smoothly. However, please note that internet connectivity may be slower in subway areas or crowded locations occasionally.
Q5 : What should I do if I have deleted the eSIM?
A : Unfortunately, the eSIM in not available to restore.
Q6 : What should I do if the eSIM is not working?
A : Please reach to our customer service center immediately and DO NOT remove the eSIM.
Q7 : Can I use the eSIM and a physical SIM together?
A : Yes. But please make sure that you have connected the correct eSIM / SIM card on data and voice calls respectively. (e.g. Data = using our eSIM / Voice = Primary SIM card) Additional roaming charges may occur based on your usage and your primary phone service carrier’s policy.
Q8 : Can I buy multiple eSIMs and use them continuously?
A : The eSIM may activated once if you have installed it. Please install the new eSIM after the current one expires.