This is a one-way airport transfer to or from: Cancun International Airport, Downtown Cancun, Cancun Hotel Zone, Puerto Morelos, Playa Del Carmen, and Riviera Maya. The friendly staff aboard the shared arrival or departure airport shuttle will get your destination easily and safely. The maximum group size for this airport transfer is 15 passengers.
Arrival or Departure shared transfer to or from Akumal Hotel Zone
Pickup included
For arrival transfers, after clearing customs and collecting your luggage, meet and greet your driver who will be waiting for you outside the arrival gates.
For departure transfers your well trained drivers will courteously see you at the main door of your hotel lobby. As many resorts have different buildings and theme sections please make sure to provide the local tour operator with your hotel details.
This arrival or departure shuttle service is available from 8:00 am to 8:00 pm daily and includes one way transfers to or from: Cancun International Airport, Downtown Cancun, Cancun Hotel Zone, Puerto Morelos, Playa Del Carmen, and Riviera Maya.
Transfers are available from Cancun Airport to the following locations: • Cancun Hotel ZoneOr specific areas within Riviera Maya: • Puerto Morelos • Playa del Carmen • Puerto Aventuras • Tulum/Tulum-Akumal
You can choose to be picked up from a list of locations, or alternatively, have the choice to make your own way to the meeting points
Please arrive at the pick up point 240 minutes before departure time.
Arriving to Cancun: Upon arrival at the Cancun International Airport, after making your tour through the baggage claim and customs area, a Cancun Vacation Experts Representative will be waiting for you outside the terminal holding a banner with your name. Departing Cancun: Please contact our call center to set the pick up time according with your flight itinerary.
IMPORTANT: Please verify you have booked for the correct destination. Travel transfer distances vary up to 165 Kilometers. A price difference charge will apply based on the current operator public retail rate. Additional toll-free numbers to reconfirm: • From the US or Canada: 800 493 1427 • Within Mexico: 998 251 9231 or 998 251 9391 • Cell Phone: 998 227 30 22 • By email at [email protected] Please note: You must contact Cancun Vacation Experts - BD Travel At Least 48 hour(s) prior to you tour transfer service For your departure transfer, it is your responsibility to call or send an email 48 hours prior to reconfirm pickup time with our Customer Service Call center and double check flight information with your airline. If you would have any changes from your previous itinerary you sent , please contact Cancun Vacation Experts as soon as possible so we can change your transportation as well. Cancun Vacation Experts opening hours are between 7:00 am and 10:00 pm Monday to Sunday. Note: If you haven't yet done so upon booking, please provide the following details: arrival and departure date, city of origin, airline, arrival and departure flight number, arrival and departure times • Important: Transfers not available for AirBnB/apartment rentals outside any of the specified pickup zones. In this case, you may book a private airport transfer. • Please inform if you Travel with infants. Infant Car seats available upon request and availability. • Luggage is limited to one piece of luggage and one piece of hand luggage free of charge per person. Oversized or excess luggage (e.g. surfboards, golf clubs or bikes) will only be carried at the discretion of the tour operator and may be subject to an additional charge. Please label luggage including full address. No responsibility is accepted by the tour operator for loss or damage to luggage, personal and/or valuable items • Not wheelchair accessible