Chinese / English / Japanese-speaking guide
Round-trip transfers to and from the meet up location
Admission to Showa Shinzan and Bear Ranch
Meals and beverages
Other personal expenses
Free for children aged 0-2 as long as they will not occupy separate seats
Children aged 3+ will be charged the same rate as adults
Important: Infants and children must be included in the passenger headcount
According to Japanese law, the vehicle cannot be used for more than 10 hours, so the tour guide may adjust the itinerary according to the actual situation of the day. Thank you for your understanding.
We will send an email to guests between 20:00-21:00 the day before the trip to inform them of the guide and vehicle information for the next day. Please check it in time. The email may be mistakenly sent to the spam folder. In the peak season, the email delivery time may be delayed. Please understand. In special circumstances, if you receive multiple emails, please refer to the latest email. If you use WeChat, you can actively add the tour guide account according to the email.
Please note: As this is a group tour, there may be guests who speak other languages traveling with you. Thank you for your understanding.
During the peak tourist season or other special circumstances, the departure time of the trip may be advanced or slightly delayed. The specific departure time will be subject to the email notification one day before the trip. Please make preparations in advance.
Since the one-day tour is a carpooling trip, please be sure to arrive at the meeting place or attraction on time. No refund will be made if you fail to arrive on time. Any unexpected expenses and responsibilities incurred due to late arrival will be borne by you. Thank you for your understanding.
In the event of force majeure such as severe weather, the park may adjust the operating hours of rides or show times without prior notice, or even cancel the operation and performance of some projects. Please understand.
This product may be adjusted according to weather and other factors. To ensure your safety, staff have the right to ask guests to suspend outdoor activities and communicate with you to make other arrangements. The specific situation is subject to the actual situation on the day.
The transportation, sightseeing and stay time involved in the itinerary are subject to the actual situation of the day. In case of special circumstances (such as traffic jams, weather conditions, etc.), the tour guide may reasonably adjust the order of sightseeing based on the actual situation and with the consent of the guests, without reducing the attractions in the itinerary.
Each guest can bring up to one piece of luggage for free. Please note it in the "Special Request" section when placing an order. If you do not inform us one day in advance, it may cause congestion in the carriage and affect driving safety. The tour guide has the right to refuse you from boarding the bus and the fee will not be refunded. Please understand.
We will arrange different car models according to the actual number of people traveling. We are unable to specify the car model. Please understand.
If the applicant is over 70 years old or pregnant, in order to ensure safety and complete the relevant protection process, they need to sign a waiver of liability agreement. Please make a note in the "Special Needs" column when booking. We will send the waiver of liability agreement document by email after receiving the order. Please sign in advance and take a photo and send it back to complete the registration process.
You are not allowed to leave the group early or midway during the group trip. If you choose to leave the group midway, the unfinished part will be deemed to be abandoned by you and no refund will be given. You will be solely responsible for any accidents that may occur after leaving the group. Please understand.
Due to the long journey, the actual arrival time will be affected by factors such as traffic and weather. The above time is only an estimate. Please avoid arranging other activities after the day's itinerary. If there is any loss caused by delay, our company will not bear the relevant responsibility. Please understand.
Seasonal events (such as cherry blossoms, red leaves, special flowering periods, lighting, fireworks festivals, snow scenery sightseeing, hot spring season, festivals, etc.) are greatly affected by climate, weather or other force majeure factors, and the specific arrangements may be adjusted, so please refer to the official notice. If we do not receive a clear official notice to cancel the event, we will arrange it according to the original plan. If the flowering period or special event cannot meet expectations, no refund will be made. Please be aware.
Participants who appear intoxicated may be refused service. In this case, no refunds will be given
Pets are prohibited
Child seats are not available
Sapporo Station North Exit Corporate Bus Station
Kita-Nanajyo Nishi 3, Chuo-ku, Sapporo
Please refer to the map for assistance