All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory
This deeply personal tour of Ground Zero begins at the site of what served as a rescue center for victims and place for mementos after the attacks: St. Paul's Chapel. The historic church was miraculously unharmed when the Twin Towers fell.
You'll then walk to the 9/11 Memorial where we'll reflect on the lives lost in the World Trade Center attacks. See "Reflecting Absence," the largest man-made waterfalls on the continent. Your guide will share the meaning behind the memorial, stories from the day, and how New Yorkers came together in the aftermath.
Afterward, visit the 9/11 Museum with your skip-the-line ticket for a self-guided tour of the exhibits and artifacts. Next, walk over to Freedom Tower, and in the lobby, you can watch "Voices," a film about the Twin Towers and Freedom Tower, before riding the SkyPod elevator 1,250 feet up. Visit the tri-level One World Observatory for panoramic views of NYC, immersive LED displays, and the See Forever Theater.
Options
Group Tour
Group tour with a max of 25 travelers
What's included in All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory
(Subject to Option Inclusions)Itinerary
St. Paul's Chapel
The tour begins one block from Ground Zero at a historic church, built in 1766, that miraculously survived the falling debris from the attacks. Your guide will explain how this beautiful church served the community in the wake of the tragedy.
Pay your respects to those who lost their lives at the World Trade Center on 9/11. Your guide will share the meaning behind all the symbolic places in the memorial plaza, including the Survivor Tree and “Reflecting Absence,” which is the largest man-made waterfall on the continent.
The National 9/11 Memorial & Museum
Skip the line to enter the 9/11 Museum where you’ll take a self-guided tour through the collections of media, memorabilia, historic artifacts, and more.
Inclusions
- Views from 150 feet up in the One World Observatory with the highest panoramic views in NYC
- Self-guided tour of the lobby of Freedom Tower with the film “Voices”
- Visit to the meaningful sites of Ground Zero
- Moment of reflection at the “Reflecting Absence” fountains
- A local guide who shares stories about their personal connection to 9/11
- Skip-the-line ticket for the 9/11 Museum, featuring historic artifacts, art, and themed exhibits
- Gratuities
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Transportation options are wheelchair accessible
- Suitable for all physical fitness levels
- Tour operates rain or shine. A large portion of this tour is outdoors, so please dress appropriately and be prepared for the weather. The tour may be rescheduled in the event of poor conditions; in the rare case of downpours or unreasonable weather, the tour will be canceled and you will be offered a refund. However, the One World Observatory and 9/11 Museum tickets cannot be rescheduled since they are date/time specific
- 9/11 Museum policy: You will get a timed entry into the 9/11 Museum. Depending on availability, your ticket may be for immediately after your walking tour conclusion or some time later. The museum reserves the right not to admit you if you are early or late. You cannot re-enter the museum. There is a security checkpoint upon entering the museum. All large bags will need to be left at the coat check. You can bring in food and beverages must consume them in the Atrium level. No flash photography is allowed. No talking on cell phones
- Freedom Tower policy: Tickets are only available for a specific date and time and cannot be used at any other time. The date will be the same date as the selected tour date. Typically, the entry time for the 10:30am tour is 2pm; the 1pm tour typically has an entry time of 4:30pm. The actual entry time may vary based on availability. In the case of no availability, you will be notified by the local tour operator to select another date, another tour, or a refund
- Also note, in case you are approached by street sellers, they are not affiliated with us.
Meet
Pickup and Dropoff
You will make your own way to the meeting points
Meeting Points
- Please meet our tour concierge at St. Paul's chapel on Broadway. They will be standing by the gate and will be wearing an orange hat. The chapel is between Fulton and Vesey streets on Broadway.
Redeem
Ticket Redemption
Voucher Information: - Your physical tickets will be given to you at check in at the start of the tour. - No need to print out the ticket; simply tell the guide your name Meeting Location: - OUTSIDE the entrance of Saint Paul's Chapel on 209 Broadway - Your guide will be there 15 minutes before the tour start time wearing an orange hat and holding an orange sign. - Please note, the last stop of the tour is the One World Observatory, allowing you to stay as long as you wish. - Also note, in case you are approached by street booksellers, they are not affiliated with us. - Contact number: (646) 801-9113 Activity Policies: - Please arrive 15 minutes early as we start promptly. If you are late, there is no guarantee you will find the tour group, and no refunds. - The activity runs regardless of weather conditions. Please dress appropriately for the weather. - Observatory and Museum requires airport security type screening. All large bags need to be checked. - Observatory and Museum entry time are TIMED. - Gratuities always appreciated. Rescheduling Policy: - In the rare situation where the seller is forced to cancel the event, ticket-holders will be allowed to reschedule to another time (subject to availability) or offered a refund.
