• Receive eSIM QR Code within minutes. • Simply scan the designated QR Code to set up the eSIM. • Validity Date: eSIM plan starts upon installation. • Plan Type: Mobile Data only. Voice and SMS not supported. • Mobile Hotspot: Supported. • Billing: One-time prepaid package with no auto-renewals or contracts (for top-up, contact support). • Compatibility: Works with eSIM-compatible phones and tablets that are not carrier locked. Refer to device list.(https://www.frewie.com/help/device-compatibility/). • Do ensure your travel plans are confirmed. No refunds or cancellations are given due to eSIM compatibility issues or changes in the itinerary. • Expiration: Start using the eSIM within one-month of purchase (for extensions, contact support at [email protected]). • *Connections to major local mobile network at 4G LTE or 5G speeds, depending on availability.
Highlights:
• Receive eSIM QR Code within minutes. • Simply scan the designated QR Code to set up the eSIM. • Do ensure your travel plans are confirmed. No refunds or cancellations are given due to eSIM compatibility issues or changes in the itinerary. • Data plan validity starts immediately when eSIM is installed.
Includes:
• Unlimited Prepaid Data eSIM. • Daily plans are reset daily at 0000 (+8GMT), thereafter unlimited data on reduced speed of 128 kbps (Messaging Apps). • Fixed plans: After the selected high-speed data allowance is used, thereafter unlimited data on reduced speed of 128 kbps (Messaging Apps). • This eSIM is data only. It does not include a phone number to make phone calls or send SMS messages.
You will make your own way to the meeting points
Where to find my eSIM? • Your eSIM QR will be delivered by Viator Supplier via Email within minutes. • In the email, the eSIM is attached as a PDF file. • If you couldn't locate it as it may have landed in spam folder, search for "Viator Supplier" email. • Should you wish to receive it directly to your email address, send us an email at [email protected] with your email and Booking Reference: BR-10 digits (Located in your booking voucher). eSIM Important Notes • Please ensure that you have an eSIM compatible and network-unlocked device, and the travel itinerary is confirmed. Please refer to this link https://www.frewie.com/help/device-compatibility/ . • Data plan validity starts immediately when eSIM is installed (Expiry date - 30 days from the purchase date). • You may install eSIM before traveling (before your flight) or, at your destination when you need it. • To successfully install eSIM, a stable Internet connection is required. • All Data plans (5G/4G/LTE Speed) will thereafter follow unlimited data under *FUP for the duration of the validity plan. • eSIM can only be installed once. Do NOT DELETE / REMOVE your eSIM from your device after successful installation. • You can have different eSIM plans installed on your device. • Data speed varies depending on the country and location. Confirmation • You'll get confirmation and eSIM QR email from ‘Viator Supplier’ within minutes. • For all queries, email [email protected] and provide us your email with Booking Reference: BR-10 digits (Located in your booking voucher), or eSIM ID :FT-9 digits (eSIM PDF). Cancellation policy • No cancellations, refunds, or changes can be made. Refund is on case to case basis if eSIM has not been activated.