Trip Confirmation (1 Days Before) You will receive an email 2 days before your scheduled service to reconfirm your pick-up date, time, and location. Note: Driver details may change and will not be provided in advance.
Driver Contact The assigned driver will contact you via WhatsApp or email the night before or on the day of service. Please make sure your WhatsApp number is correct and accessible.
Airport Pick-Up – Real-Time Flight Tracking
Meet & Greet Option: Your driver will wait in the arrival hall holding a sign with your name. Includes 90 minutes of free waiting time after your flight lands.
Non Meet & Greet Option: A detailed map with the exact pick-up location will be sent to you in advance.
Non-Airport Pick-Up For city or hotel pick-ups, the driver will wait up to 15 minutes at the confirmed meeting point (e.g. hotel lobby or entrance).
Vehicle Options – Clean, Comfortable & Fully Insured
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HiAce Grand Cabin: Ride in comfort with our Toyota HiAce Grand Cabin — ideal for group tours and airport transfers in Japan.
Toyota Alphard 30 Series: Travel in executive style with our Toyota Alphard, perfect for couples, small families, or business travelers.
Each airport transfer includes a maximum of 60 minutes waiting time from the scheduled pick-up time.
This applies both for arrivals and departures (vice versa).
Additional waiting time beyond 90 minutes will be subject to extra charges.
You will make your own way to the meeting points