When making a reservation, please specify your designated boarding time and boarding/alighting location in the "Notes" field.
Once you arrive at the designated pick-up location at the designated time, you can wait up to 30 minutes free of charge. If you do not show up or cannot be contacted, your trip will be considered canceled and no refund will be given.
Please note that if we receive a sudden request to extend your waiting time on the day, we cannot guarantee that the extension will be granted.
The content of this product is provided by machine translation and may not reflect the actual information, please take this into consideration before booking.
- Service Introduction -
<Departing from the airport>
The driver will wait in the designated area for airport transfers, but if you need to extend the driver's waiting time, please contact us in advance. The operator of the transfer business will provide you with details and extension fees.
The waiting time extension fee (30 minutes / cost varies depending on the pick-up time) will be paid directly to the driver on the day.
*Please note that we may not be able to accommodate requests for extended waiting times on the day, so please be sure to contact us in advance.
Please note that if you do not show up within the waiting time without prior notice and the driver is unable to contact you, your reservation will be canceled and no refunds will be available.
<Arrival at the airport>
At the time you specify, your driver will wait for 30 minutes free of charge in the hotel pick-up/drop-off area or in a designated area nearby your specified location.
Generally, when traveling on an international flight, you should arrive at the airport 2 to 3 hours before departure, so please make sure you leave yourself plenty of time.
- Vehicle use time -
Regular time: 3,000 yen/30 minutes (10 minutes over is calculated as 30 minutes, 40 minutes over is calculated as 60 minutes)
Late night (22:00~5:00): 4,500 yen/30 minutes
- About the vehicle -
If you require a meet and greet service with a placard when picking up at the airport, an additional 2,000 yen will be charged.