The content of this product is provided by machine translation and may not reflect the actual information, please take this into consideration before booking.
【Service Introduction】
Service time: The car is available between 06:00 and 22:00. Pick-up and drop-off areas: Osaka City and surrounding areas of Osaka City (Toyonaka City, Suita City, Moriguchi City, Kadoma City, Higashiosaka City, Yao City, Sakai City)
Waiting time: Please arrive at the pick-up location on time at the scheduled time. If the customer fails to get on the car due to personal reasons, an additional delay fee will be charged. If there are other trips later, the driver has the right not to continue waiting and the deposit will not be refunded.
【̇Model Information】
・Business 7-seater: Toyota Alpha 2nd generation or equivalent ・Luxury 7-seater: Toyota Alpha 3rd generation or equivalent Can accommodate up to 6 passengers + 2 small luggages, if there are 3-4 passengers, it can carry 4 luggages
・Comfortable 10-seater car: Toyota Hiace or equivalent, can seat up to 8~9 passengers + 10 pieces of luggage
※ If the number of passengers is not full, one more piece of luggage can be placed on the seat for each passenger removed. If the number of passengers and luggage exceeds the capacity, the driver has the right to refuse to pick up and no refund will be made.
※ If you have a lot of luggage, please book a car model that can accommodate all the luggage. If you do not follow the reasonable number of passengers and luggage capacity recommended by the car model, additional fees will be borne by the passenger.
Refer to the confirmation for meeting point details.
Please be sure to leave your LINE ID or WeChat number when ordering (after reserving your ID, please turn on the new friend setting so that customer service staff can contact you in time).
Once you have ordered your transfer, our customer service team will be at your service from 8am to 11pm Japan time. If you encounter any issues, please contact customer service as soon as possible.
Please do not eat or drink in the carriage. If you make the carriage dirty, the driver has the right to charge you for cleaning.
If the pick-up flight is delayed for more than 2 hours and we are unable to replace the vehicle, we can cancel the order for the customer free of charge. If the flight is cancelled or the weather is cancelled, we can cancel the order for the customer free of charge.
If the connecting flight is delayed, please be sure to notify customer service as soon as possible (before the flight takes off at the latest). The customer service team will try their best to mobilize the vehicle for you. If it is not possible to replace it, you can cancel the order free of charge.
If the flight is cancelled due to force majeure such as bad weather, you can cancel the order free of charge after providing proof.
This product is not pet-friendly.