Tokyo Hassle-free Sightseeing ｜ Same-day Luggage Delivery Service｜Tokyo Hotels→ Haneda International Airport (HND) / Narita International Airport (NRT) / Hotels / Tokyo Station
- You can enjoy hassle-free sightseeing on the day you arrive!
- We provide same-day delivery of luggage from hotels in Tokyo's 23 wards (including the Maihama area) to Tokyo Haneda International Airport (HND), Narita International Airport (NRT), or Tokyo Station.
- Delivery from hotel to hotel is also available.
- This is the preferred service used by Over The Planet staffs when visiting Tokyo to see their favorite idols.
- [NEW] Airport-to-hotel delivery service is back!
*Click here for same-day baggage delivery service between Kansai Airport, Osaka City hotels, Naha Airport, and New Chitose Airport.
Options
From Haneda Airport/Narita Airport to Hotels in Maihama Area/Tokyo's 23 Wards
Additional Info
After arriving at the airport, drop off your luggage at the designated counter by 1:00 pm. You can pick up your luggage at the hotel after 8:00 pm on the same day
This service is not available at private lodgings, BnBs, or other accommodations that do not have staff at the front desk or do not offer luggage storage services.
Urayasu City in Chiba Prefecture is counted as part of the Maihama area.
If you are using Narita Airport Terminal 3, please use the counter at Narita Airport Terminal 2. To travel between Terminal 2 and Terminal 3, it is convenient to use the terminal shuttle bus or access passage. Travel time: Approximately 10 minutes
If you are using Haneda Airport Terminal 1 or 2, please use the counter at Haneda Airport Terminal 3. The terminal shuttle bus is convenient for traveling between terminals. Travel time: Approximately 10 minutes
Notes when making a reservation: Due to system limitations, quotation marks (" ") cannot be used in the input fields for accommodation names, addresses, etc. Thank you for your cooperation.
When collecting your luggage, please present your Airporter reservation confirmation email to the staff.
What's included in Tokyo Hassle-free Sightseeing ｜ Same-day Luggage Delivery Service｜Tokyo Hotels→ Haneda International Airport (HND) / Narita International Airport (NRT) / Hotels / Tokyo Station
(Subject to Option Inclusions)
The content of this product is provided by machine translation and may not reflect the actual information, please take this into consideration before booking.
- Size limits:
- Carry-on luggage: Less than 120 cm
- Check-in luggage: Less than 160cm
- Unregulated luggage: Less than 180cm
- Weight limit: less than 30 kg
- Content limit: Item value of JPY100,000 or less
- We can deliver suitcases (check-in or carry-on size), cardboard boxes, handbags, snowboards, etc. Please note that we cannot accept wallets (cash and credit cards), identification documents (passports), jewelry (diamonds and pearls), flammables (fireworks), toxic plants, poisons, cannabis, amphetamines etc. (all substances prohibited by Japanese law), and all animals including pets (dogs, cats, insects, reptiles, fish).
[How to Use]
- Make a reservation. (Choose the date for your delivery appointment.)
- You will receive a notification email from "Airporter" within 1 day after completing the reservation. Please upload your [Luggage] and [Accommodation Confirmation] from the [Upload Photo] button in the reservation confirmation e-mail.
- Drop off your luggage
- Pick up your luggage
- Airport → Hotel
Luggage drop off deadline at airport counter: 1:00 pm on the day of arrival.
Please come to our designated counter at the airport. Please show the Airporter reservation confirmation email to the staff.
You can pick up your luggage at the hotel after 8:00 pm on the day of arrival.
- Hotel → Airport
Luggage drop off deadline at the hotel: 9:00 am on the day of departure.
Please inform the hotel staff that an airporter ( エアポーター ) will come to collect your luggage and leave it at the front desk.
You can pick up your luggage at the airport counter after 4:00 pm on the day of departure.
- Hotel → Hotel
Luggage drop off deadline at the hotel: 9:00 am on the day of departure.
Please inform the hotel staff that an airporter ( エアポーター ) will come to collect your luggage and leave it at the front desk.
You can pick it up at the other hotel after 8:00 pm on the same day. ***Required*** In the comments section, please enter (1) the name of the hotel where the package will be shipped and (2) the name of the hotel where the package will be received.
4. Pick up your luggage:
Please go to our designated counter at the airport or the front desk of your specified hotel and present your Airporter reservation confirmation email to staff.
★Regarding Luggage Delivery Special Tags★
The hotel provides special tags for luggage delivery, but hotels that do not provide tags can also use this service.
★About the delivery tag for delivery★
Special tags for delivery are distributed at the hotel, but hotels without tags can also be accommodated.
①Make a reservation using the same method.
②After completing the reservation, Airporter will notify the hotel, and our driver will come to pick up the luggage.
③Please place your luggage at the hotel counter before the deadline (9:00 on the same day).
④The driver will attach a special tag to the luggage when picking it up and deliver it to the destination.
Inclusions
- Insurance
- Luggage delivery service
- Insurance compensation of up to 100,000JPY
- This service is only applicable to luggage delivery. Passengers are not allowed to carry luggage while using the service. Please use other modes of transportation such as trains, buses or taxis to travel to your destination.
- We reserve the right to refuse service even after a reservation has been made if we find that luggage is in violation of regulations. In such cases, we assume no liability.
- Please check for any abnormalities when you receive your luggage. If you find any problems with your luggage, please take a picture of it and report to the Customer Center. Once you have confirmed your luggage, we assume no liability.
- *When collecting your baggage at the counter, please present the transaction number listed in the Airporter email.
- ★Notes when making a reservation★Due to system limitations, quotation marks (" ") cannot be used in the input fields for accommodation names, addresses, etc. Thank you for your cooperation.
Meet
Meeting Point
Refer to the confirmation for meeting point details.
